1. Knowledge

• Possesses knowledge of fundamental concepts, principles, theories, and legal regulations related to the field.

• Explains basic information about the products and services used in the banking and insurance sectors.

• Has general knowledge of financial markets, financial literacy, and the monetary-credit system.

2. Skills

• Has the ability to conduct banking and insurance operations in accordance with legal regulations.

• Can perform basic financial analyses; is competent in reading and interpreting balance sheets, income statements, and insurance policies.

• Carries out customer relations, data analysis, and documentation processes by utilizing field-related software and information technologies.

3. Competence in Working Independently and Taking Responsibility

• Takes responsibility individually or as a team member and fulfills tasks on time.

• Identifies simple problems and develops solution proposals.

4. Learning Competence

• Follows developments in the sector with an awareness of lifelong learning and continually improves oneself.

• Can apply acquired knowledge and skills to new situations.

5. Communication and Social Competence

• Expresses ideas and solution proposals related to the field effectively in both written and verbal form.

• Has the social communication skills and customer-oriented approach required in professional life.

• Possesses at least A2 level foreign language proficiency according to the Common European Framework of Reference for Languages (CEFR).

• Has basic knowledge of computer software and is competent in using office programs.

6. Field-Specific Competence

• Applies legal regulations of the banking and insurance sectors and acts in accordance with ethical principles.

• Is sensitive to confidentiality of customer information and information security.

• Acts with a sense of professional responsibility.